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PRIVACY POLICY
PRIVACY POLICY
Detailing Essentials
(Owned by Manmachine Works Pvt Ltd)
At Detailing Essentials, we respect your privacy and are committed to protecting your personal information. We understand how important your data is, and we assure you that we do not rent, sell, or trade your personal information to any third party.
By using our website https://detailingessentials.in/, you agree to the collection and use of information in accordance with this Privacy Policy.
1. COLLECTION OF PERSONAL INFORMATION
We may collect personally identifiable information such as:
- Name
- Email address
- Phone number
- Shipping and billing address
- Order and transaction details
- Information received from third-party login providers such as Google or Facebook, including your name, email address, profile photo, and unique provider ID
This information may be collected when you:
- Place an order
- Subscribe to our email newsletters
- Contact our customer support
- Register or interact with our website
- Sign in or create an account using Google Login or Facebook Login
2. USE OF COLLECTED INFORMATION
The information we collect is used to:
- Process and fulfill orders
- Communicate order updates and service-related information
- Improve website content, functionality, and user experience
- Notify customers about updates, offers, products, or services
- Conduct internal reviews and analytics
- Authenticate users and enable secure login through Google or Facebook
- Create, maintain, and manage user accounts linked to third-party login providers
- Prevent unauthorized access and improve account security
We do not make our email database available to the public, nor do we share it with third parties for marketing purposes.
You may unsubscribe from our email communications at any time using the unsubscribe link provided in our emails.
3. COOKIES & TRACKING TECHNOLOGIES
Like most websites, Detailing Essentials uses cookies to enhance your browsing experience.
Cookies help us:
- Track items in your shopping cart
- Understand website traffic patterns
- Improve site functionality and performance
- Maintain secure login sessions
- Remember your login preferences where applicable
Cookies do not reveal your identity or provide us with personal information unless you choose to share it.
You may choose to:
- Accept cookies
- Reject cookies
- Select which cookies to allow
Please note that disabling cookies may affect certain features and functionalities of our website, including login and account access.
4. DATA SECURITY
We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, misuse, or disclosure.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. DISCLOSURE TO LAW ENFORCEMENT
We may disclose personal information if required to do so by law or if we believe in good faith that such action is necessary to:
- Comply with legal obligations, court orders, or government requests
- Cooperate with law enforcement investigations
- Protect the rights, property, or safety of our company, users, or the public
- Report activities that we believe to be unlawful
6. THIRD-PARTY SERVICES
Our website may use third-party service providers for payment processing, logistics, analytics, authentication, and account access. These may include providers such as Google and Meta (Facebook) for login and identity verification.
These service providers may process personal information only as necessary to perform their services and in accordance with their own privacy policies and applicable laws.
We only use such third-party services where necessary to operate, secure, improve, or provide our website and services.
7. SOCIAL LOGIN (GOOGLE & FACEBOOK)
We may allow you to sign in or create an account using third-party authentication providers such as Google and Facebook. When you choose this option, we may receive certain profile information from the provider, depending on your privacy settings and the permissions you grant.
The information we may receive includes:
- Full name
- Email address
- Profile picture
- Provider account ID or unique authentication identifier
We use this information only to:
- Create or log you into your account
- Identify you on future visits
- Improve account security and login convenience
- Communicate with you regarding your account, orders, or support requests
We do not receive or store your Google or Facebook password. Authentication is handled securely by the respective provider.
If an account already exists on our website with the same email address, we may link your Google or Facebook login to that existing account in order to simplify access and avoid duplicate accounts.
Your use of Google Login or Facebook Login is also subject to the privacy policy and terms of the respective provider.
If you wish to unlink your Google or Facebook account from our website, you may contact us using the details below or manage connected apps from your Google or Facebook account settings, where available.
8. DATA RETENTION
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including maintaining your account, processing orders, complying with legal obligations, resolving disputes, and enforcing our agreements.
9. ACCOUNT DELETION / DATA REQUESTS
If you signed up using Google Login or Facebook Login and want your account or associated personal data removed, you may request deletion by contacting us at customer.support@manmachineworks.com.
Upon receiving a valid request, we will review and process it in accordance with applicable law and our internal data retention obligations.
10. CHANGES TO THIS PRIVACY POLICY
This Privacy Policy may be updated periodically at our sole discretion. Any changes will be posted on this page with an updated revision date. Continued use of the website after changes implies acceptance of the updated policy.
11. CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us:
π Phone: +91-82-52-300-400
π Timings: 10:00 AM β 6:30 PM (IST)
π§ Email: customer.support@manmachineworks.com