PRIVACY POLICY
Privacy Policy
Detailing Essentials
Owned by Manmachine Works Pvt Ltd
At Detailing Essentials , we respect your privacy and are committed to protecting your personal information. We understand the importance of your data and do not rent, sell or trade your personal information to third parties.
By accessing or using detailingessentials.in , you agree to the collection and use of information in accordance with this Privacy Policy.
1. Collection of Personal Information
We may collect personal information that you voluntarily provide while using the Detailing Essentials website, creating an account, placing an order or contacting our customer support team.
Information we may collect includes:
- Name
- Email address
- Phone number
- Shipping address
- Billing address
- Order and transaction details
- Information received from supported third-party login providers such as Google or Facebook
- Name associated with a social login account
- Email address associated with a social login account
- Profile photo, where provided
- Unique provider or authentication ID
When We May Collect Information
Personal information may be collected when you:
- Place an order through Detailing Essentials
- Register for a customer account
- Subscribe to email newsletters or promotional communications
- Contact customer support
- Interact with features of our website
- Sign in using Google Login or Facebook Login
- Create an account through an available social login provider
2. How We Use Collected Information
The information we collect may be used to:
- Process and fulfil customer orders
- Provide order confirmations and shipping updates
- Respond to customer support enquiries
- Manage customer accounts
- Improve website content, functionality and user experience
- Conduct internal reviews and analytics
- Authenticate users through Google or Facebook login
- Create and maintain accounts connected to third-party login providers
- Help prevent unauthorized account access
- Improve account and website security
- Notify customers about updates, products, services or promotional offers where applicable
We do not make our email database publicly available and do not share our email database with third parties for their independent marketing purposes.
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the relevant email communication.
4. Data Security
We implement reasonable technical and organizational measures designed to protect personal information from unauthorized access, misuse, alteration or disclosure.
However, no internet-based service, electronic storage system or method of transmission can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted through the internet.
5. Disclosure to Law Enforcement & Legal Authorities
Personal information may be disclosed when required by applicable law or where we reasonably believe disclosure is necessary to:
- Comply with legal obligations
- Respond to valid court orders
- Respond to lawful government requests
- Cooperate with lawful investigations
- Protect the rights or property of our business
- Protect our customers or members of the public
- Report activities we reasonably believe may be unlawful
6. Third-Party Services
Detailing Essentials may use third-party service providers to support ecommerce operations and website functionality.
These services may include:
- Payment processing providers
- Courier and logistics providers
- Analytics providers
- Website functionality providers
- Authentication providers
- Google login services
- Meta or Facebook login services
These providers may process personal information when necessary to provide their services and may operate under their own terms and privacy policies.
We use third-party services where they are needed to operate, secure, improve or provide services through the Detailing Essentials website .
8. Data Retention
We retain personal information for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy.
This may include retaining information for purposes such as:
- Maintaining customer accounts
- Processing and maintaining order records
- Providing customer support
- Complying with applicable legal obligations
- Resolving disputes
- Maintaining business records
- Enforcing applicable agreements
9. Account Deletion & Personal Data Requests
If you created or accessed an account using Google Login, Facebook Login or another supported account method and want to request deletion of your account or associated personal information, please contact:
customer.support@manmachineworks.com
When we receive a valid request, we will review and process it in accordance with applicable requirements and any legitimate legal or record-retention obligations.
We may need sufficient information to identify the relevant account and verify that the request relates to the correct customer.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our website, services, business practices or applicable requirements.
Any updated version may be published on Detailing Essentials .
Continued use of the website following an update will be subject to the updated Privacy Policy to the extent permitted by applicable law.
Privacy Policy FAQs
1. What personal information does Detailing Essentials collect?
Detailing Essentials may collect information such as your name, email address, phone number, billing and shipping address, order information, transaction details and account-related information that you provide while using the website.
2. Why does Detailing Essentials collect personal information?
Personal information may be used to process orders, provide customer support, manage accounts, send service updates, improve website functionality, perform internal analytics and support account security.
3. Does Detailing Essentials sell customer personal information?
No. According to this Privacy Policy, Detailing Essentials does not rent, sell or trade customer personal information to third parties.
4. Does Detailing Essentials share its email database for marketing?
No. Detailing Essentials does not make its email database publicly available or share the database with third parties for their independent marketing purposes.
5. Can I unsubscribe from marketing emails?
Yes. You can unsubscribe from applicable marketing emails by using the unsubscribe link included in the email.
6. Does Detailing Essentials use cookies?
Yes. Cookies may be used to support shopping-cart functionality, understand website traffic, maintain login sessions, remember preferences and improve website functionality.
7. Can I disable cookies?
You may be able to block, reject or remove cookies through your browser or available website controls. Disabling certain cookies may affect login, shopping-cart or account functionality.
8. How does Detailing Essentials protect my personal information?
Detailing Essentials uses reasonable technical and organizational security measures designed to protect personal information against unauthorized access, misuse or disclosure.
9. Does Detailing Essentials use third-party service providers?
Yes. Third-party providers may be used for payment processing, shipping, logistics, analytics, authentication and other website functionality.
10. Can I sign in using Google or Facebook?
Where supported, you may sign in or create an account using Google or Facebook authentication.
11. What information is received when I use Google or Facebook Login?
Depending on the provider and permissions granted, Detailing Essentials may receive your name, email address, profile image and provider authentication identifier.
12. Does Detailing Essentials receive my Google or Facebook password?
No. Detailing Essentials does not receive or store your Google or Facebook password. Authentication is handled by the relevant provider.
13. Can my social login be linked to an existing account?
Where technically supported, a Google or Facebook login may be associated with an existing Detailing Essentials account using the same email address.
14. How long does Detailing Essentials retain personal information?
Personal information is retained for as long as reasonably necessary for purposes such as account management, order processing, customer support, legal compliance, dispute resolution and applicable record-keeping.
15. How can I request deletion of my account or personal data?
You can request account or personal-data deletion by emailing customer.support@manmachineworks.com . Requests will be reviewed and processed subject to applicable requirements and necessary retention obligations.
16. Can my information be disclosed to law enforcement?
Personal information may be disclosed when required by applicable law, valid court orders, lawful government requests or other legitimate legal obligations described in this Privacy Policy.
17. Can the Privacy Policy change?
Yes. Detailing Essentials may update this Privacy Policy periodically to reflect changes in its website, services, business practices or applicable requirements.
18. How can I contact Detailing Essentials about privacy or my data?
Contact Detailing Essentials at +91-82-52-300-400 between 10:00 AM and 6:30 PM IST, or email customer.support@manmachineworks.com .
11. Contact Us
If you have questions, concerns, account-deletion requests or other enquiries regarding this Privacy Policy or the handling of your personal information, please contact us.
Detailing Essentials
Owned by Manmachine Works Pvt Ltd
Phone: +91-82-52-300-400
Customer Support Hours: 10:00 AM – 6:30 PM IST
Email: customer.support@manmachineworks.com
Website: https://detailingessentials.in/
7. Social Login: Google & Facebook
Where available, Detailing Essentials may allow customers to sign in or create an account through authentication providers such as Google or Facebook.
When you choose a social login option, we may receive certain profile information from the provider depending on your account settings and the permissions you grant.
Information We May Receive
How Social Login Information May Be Used
We may use this information to:
We do not receive or store your Google or Facebook password. Authentication is handled by the respective authentication provider.
If an account already exists on Detailing Essentials with the same email address, we may associate the supported social login with that account where technically available.
Use of Google Login or Facebook Login is also subject to the applicable terms and privacy policies of those providers.
If you wish to unlink a connected Google or Facebook account, you may contact us using the details below or manage connected applications through the relevant provider where that option is available.